About
Nicole Serralta, M.S., MCP
Nicole Serralta, M.S., MCP
CEO | Fractional CTO | Technology Strategist | Community Leader
Nicole Serralta is a tech industry leader with over 30 years of experience in technology, education, and business development. As CEO of Certified Tech Solutions (CTS), she empowers businesses through innovative automation, CRM systems, and technology education. Nicole combines deep technical expertise with a passion for building systems that simplify operations, enhance communication, and scale success.
Holding a Master of Science in Educational Technology and a Bachelor of Science in Information Technology from Nova Southeastern University, Nicole is also a Microsoft Certified Professional (MCP) in Network and Database Administration. Her technical foundation spans database design, SQL programming, network management, SaaS automation, and curriculum development — blending technical precision with an educator’s heart.
Nicole is widely recognized for her role as a Fractional CTO for startups, franchise systems, and regional organizations. She leads the technology strategy behind multiple ventures, including:
Certified Tech Solutions (CTS): technology education, SaaS automation, and training solutions
Celebration Yards: a national franchise startup where she serves as CTO, leveraging advanced technology to scale franchise operations
Women in Successful Entrepreneurship (WISE): Vice President, founding board member, and co-host of the WISE Women Podcast
Known for her ability to bridge technology and people, Nicole brings clarity to complex systems — from building automation workflows in Go High Level (under her white-label brand, Automation on a Mission) to leading teams through digital transformation. Her projects often integrate CRM logic, marketing automation, and operational documentation designed for seamless scalability.
Fun Facts
<p>Nicole Serralta, M.S., MCP, is a highly accomplished technology professional with over 25 years of experience in the industry. She holds a Master of Science degree in Educational Technology, which underscores her expertise in technology education. Additionally, Nicole has earned the Microsoft Certified Professional (MCP) certification, demonstrating her proficiency in Microsoft technologies and solutions.</p><p>Throughout her career, Nicole has gained extensive experience in database administration, programming, and network administration. Her dedication to staying current with the latest industry advancements has enabled her to excel in her roles and make meaningful contributions to every project she undertakes.</p>
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